Refund Policy

We want you to be completely satisfied with your purchase from Vone Organic Venture. If you face any issue with your order, our refund policy ensures a smooth resolution.

1. Eligibility for Refund

Refunds are applicable if:

• You received a damaged, defective, or incorrect product

• The product is missing from your delivery

• You cancel your order before dispatch

2. Refund Process

• Notify us within 48 hours of delivery with proof (photo/video).

• Our team will review the request and initiate approval.

• Approved refunds will be credited to your original payment method within 7–10 business days.

3. Non-Refundable Conditions

Refunds are not applicable if:

• The product has been used

• The package is opened without any valid issue

• The complaint is raised after 48 hours of delivery

4. Contact for Refund Support

📞 +91 9745095198
Our support team is available 24/7.

Returns Policy

We aim to deliver fresh and high-quality products to all customers. If you need to return an item, please follow the guidelines below.

1. Return Window

Returns must be requested within 48 hours of receiving your order.

2. Conditions for Return

A return is accepted only if:

• The wrong product was delivered

• The product is damaged or defective

• The product is expired or not fresh

3. Return Process

• Contact our support team with your order details and the issue.

• Provide photo/video proof wherever needed.

• Our team will arrange a pickup or provide instructions for return.

• Replacement will be sent, or refund processed as per your preference and eligibility.

4. Items Not Eligible for Return

• Opened, used, or partially consumed products

• Products returned without original packaging

• Items damaged due to mishandling by the customer

5. Contact for Return Requests

📞 +91 9745095198
✉️ voneorganic@gmail.com